The first to respond wins the mandate. Your agency answers every lead.
Real estate agencies: during a viewing, the phone rings and the buyer or seller calls the agency next door. An AI assistant answers every call during the agreed hours. It introduces itself as an AI and replies in writing to enquiries from listing sites. It notes the project and passes it to your agents within 15 minutes. They make the callback, with all the details. Live within 5 business days.
What does an AI assistant for a real estate agency actually do?
Secondia sets up and runs an assistant that answers buyers' and sellers' calls, replies in writing to their enquiries and notes their project within minutes. It schedules viewings with reminders and keeps track of your follow-ups: pending offers, sellers to call back. Your agents only keep the serious contacts, with the details they need. From €149/month excl. VAT, live within 5 business days, no long-term commitment.
A client who cools off is a commission walking away.
A potential client called back within the hour is far more likely to sign than one called the next day. The first to pick up often wins the mandate.
Telling a real buyer from a browser, a seller who has decided from one who just wants a valuation: sorting by hand takes up a lot of your agents' time.
Viewings to confirm, offers pending, sellers to call back: forgotten follow-ups are mandates and sales that evaporate.
No promise of gains — commitments you check in your client portal: every call answered during the agreed hours, every request noted and passed on within 15 min, every viewing confirmed in writing. The calculation below puts a figure on what the current situation costs you, using your own numbers.
What does it look like for you?
Adjust with your numbers — instant estimate.
Doing nothing costs you about
1,645 €/mo
+ 1,000 € sitting idle today
Compare that with Essential Reception: €149/month.
Conservative assumptions: €40 lost per lead not called back (far below one commission), €30/h of admin time.
My free diagnostic — 30 minBuilt for the deal
Sales follow-up & leads
Calls back leads in minutes, chases unanswered quotes, reactivates past customers.
AI phone receptionist
Answers at agreed hours or when you're busy, clear messages, emergencies transferred, SMS summary.
Scheduling & calendar
Books, moves and confirms appointments, reminders so appointments aren't forgotten, synced to your calendar.
Email triage & replies
Sorts your inbox, answers simple requests, drafts replies for the rest.
Reporting & dashboard
Your key numbers gathered weekly: activity, collections, alerts.
What estate agents ask us
What does the assistant do when an enquiry comes in?
As soon as an enquiry comes in (listing site, form, call), the assistant answers or replies in writing within minutes. It asks the right questions (budget, project, timeline, area) and hands you a ready file. Your agents only keep the serious contacts.
Does it really tell buyers from sellers?
Yes. The questions change with the case: for a buyer (search, financing, urgency), for a seller (property, reason for selling, expected valuation). Each enquiry goes to the right person, with the useful details.
How does it handle viewings?
It offers slots, confirms the viewing, sends reminders and adds it to the agent's calendar. Fewer back-and-forths, fewer visitors who don't turn up, more properties seen.
What about the follow-ups we always forget?
It tracks pending offers and sellers to call back, reminds at the right time per your rules, and warns you about what's stuck. No file falls through the cracks again.
How many clients went cold for lack of a timely call?
A free 30-minute diagnostic. We tell you whether calls, invoices or both would help you, so you answer your clients before your competitors do. Written proposal within 3 business days.
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Also read: the AI phone receptionist for Belgian SMBs and invoice follow-ups (Peppol 2026: e-invoicing) · all our sectors.