E-commerce & online sales

A support team that never sleeps.

An AI agent runs your multilingual customer support 24/7, handles after-sales, tracks orders, requests reviews and recovers abandoned carts. Your customers are served round the clock, in their language — without growing your team.

What the status quo costs you

Every late reply costs a sale.

24/7 & multilingual

Your customers write at night, on weekends, in several languages. A late reply means a cancelled order or a bad review.

"where's my order?"

The same three questions — tracking, returns, refunds — make up most of support. Answering by hand costs time and margin.

abandoned carts

Most carts are never completed. A personalized reminder at the right moment recovers a meaningful share.

A careful estimate: between automated support hours and a share of abandoned carts recovered, the agent usually pays for itself several times over within the first weeks, at average order volume.

What does it look like for you?

Adjust with your numbers — instant estimate.

Customer questions without a fast answer per week15 questions
Support and admin hours per week8 h
Value of abandoned carts this month1500

Doing nothing costs you about

2,013/mo

+ 1,500sitting idle today

Compare that with the Essential plan: €199/month.

Conservative assumptions: €15 lost per question left unanswered, €30/h of support/admin time. Abandoned carts are shown separately, with no recovery assumption.

Recover these €2,013 — 3-min assessment
Your agents

Built for the store

💬

AI customer support

Website chat + email replies, multilingual, human escalation when needed.

🌍

Multilingual & translation

Your inbound and outbound communications translated automatically, in any language.

🎯

Sales follow-up & leads

Calls back leads in minutes, chases unanswered quotes, reactivates past customers.

Reviews & reputation

Replies to Google reviews, asks happy customers, alerts on negative reviews.

📥

Email triage & replies

Sorts your inbox, answers simple requests, drafts replies for the rest.

📦

Orders & inventory

Tracks levels, prepares supplier orders, alerts before stockouts.

Common questions

What online sellers ask us

Does the agent really reply to customers for me?

Yes, for common requests: order tracking, returns, refunds, product availability, recurring questions. It replies on your site and by email, and escalates complex or sensitive cases to you with full context.

Does it handle multiple languages?

Natively. Your inbound and outbound messages are translated automatically: you sell internationally without hiring support per language, and every customer is answered in theirs.

How does cart recovery work?

It detects abandoned carts and follows up by email or message, at the right moment and in the right tone, reminding the shopper of the item left behind. You recover sales that were already lost.

Does it connect to my store?

Yes. We plug it into your platform (Shopify, WooCommerce and others) so it can access order statuses and product data. Setup is done for you, with no development on your side.

How many customer messages are waiting for a reply right now?

A 2-minute diagnostic: we tell you which agents would lighten your support and recover sales, and at what price.

Need a store that truly converts? Discover the Web Studio or our pricing.